Check out our fact sheet for the most sought out definitions in ERP roles.

 It’s September, and that means millions of kids are flocking back to school…and we think you should too! Our last candidate survey indicated that they overwhelmingly want  ERP recruiters to have more general knowledge of the industry and its most common roles. Check out our fact sheet for the most sought out definitions regarding ERP roles. Back2schoolBanner


Enterprise Resource Planning (ERP) is business management software. It is a suite of integrated applications that a company can use to collect, store, manage and interpret data from many business activities.

Your most common platforms are: 

SAP - manages financial, asset and cost accounting, production operations and materials, personnel, plants, and archived documents, along with new e-business applications like Customer Relationship Management (CRM) and Supply Chain Management (SCM)

Oracle - Oracle E-Business Suite is a comprehensive suite of integrated global business applicatons that enables organizations to streamline decisions, reduce costs and increase performance. Management areas include Customer Relationships, Service, Financial, Human Capital, Project Portfolio and Supply Chain, among others.

JD Edwards -products include World for IBM AS/400 minicomputers and JD Edwards EnterpriseOne (a web-based thin client).

PeopleSoft - provides Human Resource Management Systems (HRMS), Financial Management Solutions (FMS), SCM, CRM, and Enterprise Performance Management (EPM) software, as well as software for manufacturing, student administration to large corporations, government and organizations.

Technical vs. Functional

Perhaps the most rudimentary of role definition in ERP is the difference between a technical role or a functional role.

Technical: These roles are for people who are well versed in the latest programming technology of ERP. They work with errors and bugs in the system as well as the modification of the application. Typically this person has limited customer interaction, yet is active with other consultants and project managers during implementation.

Functional:  These roles have consultants act as a mediator in the implementation process and communicating between core ERP teams. Requirement gathering, solution suggesting and making the client feel comfortable are some of their functions, while communication skills are absolutely vital in their environment.

Customer Relationship Management (CRM)

Customer relationship management (CRM) is an approach to managing a company's interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service and technical support.

Common roles sourced include both technical and functional aspects of...

PeopleSoft CRM
Oracle CRM on Demand
Siebel CRM
Microsoft Dynamics CRM

Business Intelligence (BI)

Candidates who know the set of techniques and tools for the transformation of raw data into meaningful and useful information for business analysis purposes. 

Common roles sourced include administrators, developers and architects within...

SAP BusinessObjects 4.x
Oracle OBIEE and OBIA
Microsoft SSRS, SSAS and SSIS
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